Legal / Terms

Terms

The terms that govern our work together and the use of our products. Written in plain language, and kept to what we actually do.

Last updated 25 August 2026

01

About these terms

polarize.ltd and rolandfarkas.com are trading styles of Polarize Ltd, a company registered in England and Wales under company number 12944077, with its registered office at 20-22 Wenlock Road, London, England, N1 7GU.

These terms govern your use of our website, our services, and our software products. By engaging us or using our products, you accept them. Where a signed proposal or statement of work conflicts with these terms, the signed document prevails.

02

Our services

We provide software development, technical consulting, website and application hosting, and our own software products (our apps). The scope, deliverables, timeline, and fees for project work are set out in a proposal or statement of work agreed with you.

03

Engagement and scope

Project work begins once scope and fees are agreed in writing. Changes to scope are handled by a written change request and may affect the timeline and fees. Estimates are estimates, not fixed quotes, unless we state otherwise.

04

Fees and payment

Fees are as set out in the relevant proposal, invoice, or plan. One-off invoices are payable within the stated period. Recurring services, such as hosting and app subscriptions, are billed in advance through our payment provider.

We may suspend services for overdue payment after giving notice. Prices exclude VAT unless stated.

05

Development work

On full payment, ownership of the custom deliverables we create for you passes to you. This excludes third-party and open-source components, which remain under their own licences, and our pre-existing tools, libraries, and know-how, which we license to you to the extent needed to use the deliverables.

We may reference completed work in our portfolio unless you ask us not to.

06

Consulting

Consulting and advisory services are provided with reasonable skill and care. We do not guarantee specific business outcomes, and decisions you make based on our advice remain yours.

07

Hosting

Where we host a site or application, we aim for high availability but do not guarantee uninterrupted service, and planned maintenance may cause downtime. You are responsible for the content you host and for lawful use.

We may suspend or remove content or services that are unlawful, insecure, breach acceptable use, or put our infrastructure or other clients at risk. Where hosting runs on your own accounts (bring your own), you own and control that infrastructure.

08

Our apps and products

Our software products, including ai2web.dev and pleamo.app, are provided under their own plans and any in-product terms. Access may require an account and a subscription.

We may update, change, or discontinue features, and will give reasonable notice of material changes or discontinuation where practical. Products are provided on an as-is and as-available basis, to the extent permitted by law.

09

Acceptable use

You must not use our services or products to break the law, infringe the rights of others, send spam, distribute malware, attempt unauthorised access, or interfere with our systems or other users. We may suspend access for serious or repeated breaches.

10

Your responsibilities

You are responsible for the accuracy and legality of the content, data, and materials you provide, for keeping your account credentials secure, and for holding the necessary rights and licences for anything you ask us to use on your behalf.

11

Intellectual property and confidentiality

We retain ownership of our brand, website, methods, and pre-existing materials. You retain ownership of your content and data. Licences are granted as described above and in any proposal.

Each party will keep the other’s non-public information confidential and use it only to perform or receive the services.

12

Warranties and liability

To the fullest extent permitted by law, our services and products are provided without implied warranties. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

Subject to that, our total liability arising from the services in any twelve-month period is limited to the fees you paid us for those services in that period, and we are not liable for indirect or consequential loss, or for loss of profit, data, or goodwill.

13

Term and termination

Either party may end an engagement as set out in the relevant proposal, or on reasonable notice for ongoing services. We may suspend or end services for material breach or non-payment.

On termination you remain liable for fees for work already done, and we will provide a reasonable handover once outstanding fees are settled.

14

Data protection and changes

We handle personal data in line with our Privacy Policy. We may update these terms from time to time; the version that applies is the one published here when you engage us or use our products.

15

Governing law and communications

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. All communications must be conducted via email; we do not accept or respond to communications made by telephone or postal mail.

For anything relating to these terms, email [email protected].